Effective date: January 10, 2026
Company: Viestra Marketing (“Viestra,” “we,” “us,” “our”)
Contact:  support@viestramarketing.com | (936) 931-7128

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or use our services (collectively, the “Services”).

By using the Services, you agree to this Policy.

We may collect information you voluntarily provide, including:

• Name, email address, phone number, business name
• Messages and inquiry details
• Client onboarding details (if you become a client)
• Billing, invoicing, and contract information (if applicable)
• Files or content you submit to us
   

When you use our Services, we may collect:

• IP address, browser type, device type, operating system
• Pages viewed, links clicked, time on site, referring/exit pages
• Approximate location derived from IP address
• Cookie and similar tracking data (see Cookie Policy)
   

We use information to:

• Provide and improve the Services
• Respond to inquiries and communicate with you
• Deliver proposals, onboarding, and client services
• Process payments and manage contracts (if applicable)
• Send service-related notices (e.g., updates, changes)
• Send marketing communications (you may opt out)
• Analyze performance and troubleshoot issues
• Protect against fraud, abuse, and security incidents
• Comply with legal obligations
   

We may share information with:

• Service providers (hosting, analytics, CRM/email tools, payment processors) who process information on our behalf
• Professional advisors (legal/accounting) as necessary
• Authorities if required by law or to protect rights/safety
• Business transferees in a merger, acquisition, or asset sale
• With your direction when you request or authorize sharing

We do not sell your personal information in the traditional sense.

You can opt out of marketing emails at any time by:

• Clicking “unsubscribe” (if included), or
• Emailing us at the address above.

Service-related messages (e.g., invoices, contract updates) may still be sent when necessary.

We keep information only as long as necessary for:

• Providing Services
• Business and tax records
• Legal compliance and dispute resolution
   

We use reasonable safeguards to protect your data, but no system is 100% secure.

Depending on your location, you may request to:

• Access your personal information
• Correct inaccurate information
• Delete certain information
• Opt out of certain processing (where applicable)

To make a request, contact us using the details above.

Our Services are not intended for children under 13, and we do not knowingly collect information from them.

Our website may link to third-party sites. We are not responsible for their privacy practices.

We may update this Policy. Changes will be posted with a new effective date.

Cookies are small text files placed on your device to help websites function and to collect information about usage. We may also use similar technologies like pixels and local storage.

Depending on your setup, we may use:

These help the website work (security, basic functionality). They generally can’t be turned off without impacting site performance.

These help us understand how visitors use our site (e.g., pages visited, time on page, clicks) so we can improve performance.

These remember preferences (e.g., language or form inputs) to improve your experience.

These may be used to measure marketing effectiveness and deliver more relevant ads. If we run ads, these cookies may be set by us or third-party advertising platforms.

Some cookies may be placed by third parties that provide services like analytics, embedded content, scheduling tools, or ad platforms. Their use of cookies is governed by their own policies.

You can control cookies by:

• Adjusting your browser settings to block or delete cookies
• Using “Do Not Track” (note: not all services respond to DNT signals)
• Using cookie consent banners/settings if our site provides them

Blocking cookies may affect certain site features.

We may update this Cookie Policy as our tools and services evolve.

 For simplicity, all such technologies are defined as “Trackers” within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker. 

 Some of the purposes for which Trackers are used may also require the User’s consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document. This Application only uses Trackers managed directly by the Owner (so-called “first-party” Trackers). The validity and expiration periods of first-party Cookies and other similar Trackers may vary depending on the lifetime set by the Owner. Some of them expire upon termination of the User’s browsing session. 

These Terms & Conditions (“Terms”) govern your use of Viestra Marketing’s website and Services. By accessing or using the Services, you agree to these Terms.

If you do not agree, do not use the Services.

Viestra provides marketing-related services that may include consulting, strategy, analytics, advertising support, content, and related deliverables as agreed in writing (proposal, scope of work, or contract).

Specific deliverables, timelines, and pricing are defined in written agreements.

Marketing results vary based on many factors outside our control (market conditions, budget, competitive landscape, platform policies, your internal operations, website performance, etc.).
We do not guarantee specific outcomes, including rankings, revenue, lead volume, or conversion rates, unless explicitly stated in a signed agreement.

If you are a client, you agree to:

• Provide timely access to required accounts, assets, and information
• Review and approve deliverables promptly
• Ensure your business claims and content are accurate and compliant with applicable laws
• Maintain required licenses/permissions for logos, images, and content you provide

Delays in access or approvals may affect timelines.

Unless otherwise stated in writing:

• Invoices are due upon receipt or within the timeframe stated on the invoice
• Late payments may result in paused work until the account is current
• You are responsible for third-party costs (e.g., ad spend, platform subscriptions, hosting) unless explicitly included

Refunds, if any, are governed by the signed agreement.

You retain ownership of materials you provide to us. You grant us a limited license to use them solely to perform the Services.

We retain ownership of our pre-existing methods, templates, processes, tools, and know-how.

Unless otherwise agreed in writing, once all invoices are paid, you receive a license to use final deliverables created specifically for you for your business purposes. Drafts, unused concepts, and internal working files may remain ours.

If we receive non-public information about your business, we will use reasonable care to keep it confidential and only use it to perform Services.
This does not apply to information that is publicly available, already known to us, or lawfully obtained from another source.

For higher confidentiality needs, we can use a separate NDA.

We may work with platforms like Google, Meta, LinkedIn, email providers, analytics tools, CRMs, and hosting platforms.
You acknowledge:

• These platforms have their own terms and policies
• We are not responsible for platform outages, policy changes, suspensions, or changes in performance due to platform decisions
   

You agree not to:

• Misuse the Services or attempt unauthorized access
• Introduce malware, scrape data, or interfere with the website
• Use our content without permission
   

The website and Services are provided “as is” and “as available.” We disclaim warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law:

• Viestra is not liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claim related to the Services will not exceed the amount you paid us for the Services giving rise to the claim during the three (3) months prior to the event (or, if no payment was made, $100)

Some jurisdictions do not allow certain limitations, so these may not apply to you.

You agree to indemnify and hold Viestra harmless from claims arising out of:

• Your misuse of the Services
• Content/materials you provide that infringe third-party rights
• Your violation of laws, regulations, or third-party platform terms
   

We may suspend or terminate access to the Services if misuse occurs.

Client service termination terms (notice, fees, deliverables, wind-down) will be governed by the written agreement you sign with us.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

We may update these Terms from time to time. Changes are effective when posted with a new effective date.

Questions about these Terms:
support@viestramarketing.com
(936) 931-7128