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About Me and My Work

Crystal "Clear" Gonzalez

             Hi, I’m Crystal Gonzalez, I am a marketing and web professional who’s genuinely obsessed with the intersection of data and human behavior.


             I believe the best marketing (and the best businesses) happen when decisions are measurable, structured, and people centered. That’s why I don’t just look at KPIs on a dashboard, I look at what’s driving them: customer intent, team workflows, communication gaps, and the real-world moments that shape how people choose, trust, and take action. When you combine data with human behavior, you get clarity, and with clarity, you can build smarter strategies and stronger relationships.


            With 7+ years of experience across freelancing, agency work, and e-commerce, I’ve learned that results aren’t created by luck, they’re created by seeing patterns, asking better questions, and staying consistent even when things get messy. My approach is simple: I identify what’s working, uncover what’s holding performance back, and map a path forward that improves outcomes without losing the human side of the business.


            I see every organization like a beehive which is full of individual strengths, roles, and touchpoints that impact the customer experience. So, while we strengthen weaker areas in performance and communication, we’re also building up the people and systems behind the scenes—because better teams create better results.

My journey hasn’t been easy, but it’s made me relentless in the best way. I bring heart, grit, and strategy to the table—and I’m here to help businesses grow in a way that feels clear, sustainable, and real.

My Work

             My work experience spans paid media, e-commerce, content, and web—usually in roles where I’m building, fixing, and improving what’s already in motion. Right now, I contract as a Digital Marketing Specialist focused on Google Paid Ads for a multi-location urgent care and occupational health organization, where I lead full-funnel strategy, optimize budgets, and collaborate with internal teams to connect campaign performance with clinic-level outcomes. I’ve also rebuilt and cleaned up tracking through Google Tag Manager so key actions (like calls) are captured accurately.


            Alongside that, I work as a Web Specialist for a music brand, helping manage promotions, events, and e-commerce while improving site structure, SEO foundations, schema, and analytics setup (GA4 + Search Console). I’ve also worked as an independent local news writer—pitching and publishing timely coverage end-to-end—and as a content marketer supporting multiple client brands with blogs and social content aligned to search intent and business goals. Earlier in my career, I ran e-commerce-focused marketing work (storefronts, SEO, ads, email, analytics) and started out in healthcare roles that strengthened my communication, reliability, and process mindset.

My Education

             Alongside my work, I’ve stayed committed to education and growth. I completed my Master of Science in Business at Southern New Hampshire University (May 2024–Dec 2025, GPA 3.97) after earning my Bachelor of General Studies in Society & Social Problems from SNHU (Jan 2019–Jan 2024, GPA 3.19). I also hold an A.A. in Developmental & Child Psychology and an A.S. in General Studies from Highland Community College.


            To keep my skills sharp, I’ve completed certifications in SEO (UC Davis), Brand Management (University of London), and Media Ethics & Governance (University of Amsterdam), plus training in analytics, business intelligence, project management, and digital marketing through ongoing coursework.

Certified Badges

Meta Digital Marketing Associate Badge
Google/Meta Certificate of Social Media Marketing Badge
Google Project Management Certificate Badge
Google AI Certificate Badge
Google Data Analytics Certificate Badge
Google  Digital Marketing and E-Commerce Certificate Badge
Google Business Intelligence Certificate Badge
  • Google  Digital Marketing and E-Commerce Certificate Badge
  • Google Business Intelligence Certificate Badge
  • Meta Digital Marketing Associate Badge
  • Google/Meta Certificate of Social Media Marketing Badge
  • Google Project Management Certificate Badge
  • Google AI Certificate Badge
  • Google Data Analytics Certificate Badge
  • Google  Digital Marketing and E-Commerce Certificate Badge
  • Google Business Intelligence Certificate Badge
  • Meta Digital Marketing Associate Badge
  • Google/Meta Certificate of Social Media Marketing Badge

Specialized Certificates

Search Engine Optimization Certificate by Google

 

  • Complete a competitive analysis on a webpage  
  • Develop a solid approach for achieving a productive and successful relationship with your client  
  • Create influencer relationships and collaborations and analyze data to see which content gets the most shares
  • Create a final report of your findings and recommendations for SEO and present your recommendations to your client  

Brand Management: Aligning Business, Brand and Behaviour by the University of London

  • Learned how to build brands from a broad organisational perspective  
  • Lead brand-led culture change with human resource practices at the core 
  • How to build brands in multi-brand companies, across cultures and geographies 
  • How to measure brand health in new ways, internally in addition to externally 
  • How to value and capture returns to brands across the organisation introducing the new concept of employee-based brand equity and how this is different from the valuation of brands as intangible assets. 

Tik Tok Marketing Specialization Certificate


  • Create an effective marketing campaign on TikTok for your business
  • Promote your business on TikTok through original content that will target your ideal audience

Certificate for AI Essentials by Google

 

  • Use generative AI tools to help develop ideas and content, make more informed decisions, and speed up daily work tasks
  • Write clear and specific prompts to get the output you want - you’ll apply prompting techniques to help summarize, create tag lines, and more
  • Use AI responsibly by identifying AI’s potential biases and avoiding harm 
  • Develop strategies to stay up-to-date in the emerging landscape of AI

Generative AI for Everyone Certificate by DeepLearning.AI

 

  • What generative AI is and how it works, its common use cases, and what this technology can and cannot do.
  • How to think through the lifecycle of a generative AI project, from conception to launch, including how to build effective prompts.
  • The potential opportunities and risks that generative AI technologies present to individuals, businesses, and society.

Contact Me

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Hours

Monday - Friday: 8am - 5pm

Saturday: 10am-3pm

Sunday: Closed



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